Frequently Asked Questions

Everything you need to know about shopping with Malakai the Label.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Please allow 24-48 hours for our team to process your order.

What is your return policy?

We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached.

How do I find the right size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

Do you ship internationally?

Yes, Malakai the Label ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.

How should I care for my Malakai garments?

To ensure longevity, we recommend a cold hand wash or a delicate machine cycle. Always air dry in the shade and avoid tumble drying to maintain fabric integrity.